Frequently Asked Questions – Ridhi Car Rental Mauritius
At Ridhi Car Rental Mauritius, we know that renting a car can raise a lot of questions. To make your experience smooth, safe, and stress-free, we’ve compiled answers to the most frequently asked questions about our services, fleet, and policies.
1. What do I need to rent a car?
To rent a vehicle with us, you will need:
- A valid driver’s license (minimum 1 year of driving experience)
- A passport or local ID
- Minimum age: 21 years (adjustable depending on the vehicle)
- Payment method for the security deposit
✅ Tip: Always carry your license and ID when picking up your car to ensure a smooth handover.
2. Is a deposit required?
Depending on the car and rental duration, a refundable security deposit may apply. This protects both you and our fleet. The deposit is fully refundable at the end of the rental, provided the car is returned in good condition.
3. What is included in the insurance?
All vehicles come with basic insurance coverage included in the rental price. You may also choose optional Collision Damage Waiver (CDW) to reduce liability in case of an accident.
⚡ Tip: For peace of mind, especially on long trips or family tours, we recommend opting for CDW.
4. What is the fuel policy?
We follow a like-for-like fuel policy:
- Pick up the car with a full tank → return the car with a full tank.
- If you return it with less, refueling charges may apply.
💡 Tip: Plan your trips and fill up at local petrol stations for convenience.
5. Are the cars automatic or manual?
All our vehicles are automatic transmission models, including Suzuki & Perodua cars (2023–2025). This makes driving easy, comfortable, and stress-free, especially for tourists unfamiliar with local roads.
6. Can I rent a car for long-term use?
Yes! We offer monthly and long-term rental packages for residents, expats, and long-stay visitors. Benefits include:
- Discounted rates for longer rentals
- Regular maintenance included
- Flexible pick-up and drop-off options
- Free delivery on the West Coast and airport handover at MRU
🚗 Tip: Contact us on WhatsApp for a custom long-term quote.
7. Can I get airport or hotel delivery?
Absolutely! We provide:
- MRU Airport pickup & drop-off – meet-and-greet with flight monitoring
- Hotel, villa, or Airbnb delivery – free on the West Coast of Mauritius
✅ Tip: Provide your flight or check-in details for smooth delivery.
8. Can I change or cancel my booking?
Yes! Simply send us a message on WhatsApp with your booking details. Changes or cancellations are handled quickly, and we’ll ensure your preferred car is available when you need it.
9. Are there hidden fees?
No. Our pricing is fully transparent, with discounts for extended rentals clearly stated. There are no hidden charges, and all optional services (CDW, fuel, delivery beyond West Coast) are clearly communicated.
10. How do I book a car?
Booking is easy and fast:
- Choose your car from our fleet
- Message us on WhatsApp to confirm availability
- Get delivery or pick up your vehicle at the agreed location
- Drive and explore Mauritius stress-free!
📲 Book now on WhatsApp for instant confirmation.
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